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Account Settings

The Settings page allows you to manage your profile information, security settings, and account preferences. This guide covers all available settings and how to configure them.

Accessing Settings

  1. Log in to your TeleSender Dashboard
  2. Click "Settings" in the navigation menu
  3. Choose from the available settings sections

Profile Settings

Viewing Your Profile

Navigate to SettingsProfile to see:

  • Your display name
  • Email address
  • Profile avatar
  • Account creation date

Updating Your Name

Your name appears throughout TeleSender and in any communications:

  1. Go to SettingsProfile
  2. Locate the Name field
  3. Click on the field and enter your new name
  4. Click "Save Changes"
Display Name

Use a name that helps you identify your account, especially if you manage multiple accounts for clients.

Updating Your Email

Your email is used for:

  • Logging into TeleSender
  • Receiving payment receipts
  • Getting important notifications
  • Password recovery

To change your email:

  1. Go to SettingsProfile
  2. Enter your new email address in the Email field
  3. Click "Save Changes"
  4. Check your new email inbox for a verification link
  5. Click the verification link to confirm

Important considerations:

  • You must verify the new email before the change takes effect
  • Until verified, you'll continue using your old email to log in
  • Make sure you have access to the new email account
  • Old email will no longer work for login after verification

Avatar Management

TeleSender automatically generates a unique avatar for your account based on your initials and a random color scheme.

Regenerating Your Avatar:

  1. Go to SettingsProfile
  2. Click "Regenerate Avatar"
  3. A new avatar is generated instantly

Each regeneration creates a completely random design. Keep clicking until you find one you like!

Password Settings

Password Requirements

TeleSender enforces these password requirements:

RequirementMinimum
Length8 characters
ConfirmationMust match

Recommended password practices:

  • Use 12+ characters for better security
  • Mix uppercase, lowercase, numbers, and symbols
  • Avoid common words or personal information
  • Don't reuse passwords from other sites
  • Consider using a password manager

Changing Your Password

  1. Go to SettingsPassword
  2. Enter your Current Password
  3. Enter your New Password
  4. Enter your new password again in Confirm Password
  5. Click "Update Password"

After changing your password:

  • You remain logged in on your current device
  • Other sessions may be logged out
  • Chrome extension may require re-authentication
  • Use the new password for future logins
Forgot Your Current Password?

If you can't remember your current password, log out and use the "Forgot Password" link on the login page to reset it.

Two-Factor Authentication (2FA)

Two-factor authentication adds an extra security layer by requiring a verification code in addition to your password.

Why Enable 2FA?

  • Extra Security: Even if your password is compromised, attackers can't access your account
  • Peace of Mind: Know that your account and subscription are protected
  • Industry Best Practice: Recommended for any account with financial information

Setting Up 2FA

Step 1: Access 2FA Settings

  1. Go to SettingsTwo-Factor Authentication
  2. You may need to confirm your password first
  3. Click "Enable Two-Factor Authentication"

Step 2: Install an Authenticator App

Download an authenticator app on your phone:

AppPlatformFree
Google AuthenticatoriOS, AndroidYes
Microsoft AuthenticatoriOS, AndroidYes
AuthyiOS, Android, DesktopYes
1PasswordiOS, Android, Mac, WindowsPaid

Step 3: Scan the QR Code

  1. Open your authenticator app
  2. Tap "Add Account" or the "+" button
  3. Select "Scan QR Code"
  4. Point your camera at the QR code displayed on screen

Can't scan? Click "Manual Entry" to get a text code you can type into your app.

Step 4: Verify Setup

  1. Your authenticator app now shows a 6-digit code
  2. Enter this code in the verification field
  3. Click "Verify and Enable"

Step 5: Save Backup Codes

After enabling 2FA, you'll receive backup codes:

  1. Save these immediately — they're shown only once
  2. Store them securely (password manager, safe location)
  3. Each backup code can only be used once
  4. Use them if you lose access to your authenticator
Critical: Save Your Backup Codes

If you lose your phone and don't have backup codes, you may permanently lose access to your account. Store these codes safely before closing the setup dialog.

Logging In with 2FA

After enabling 2FA, login works like this:

  1. Enter your email and password as usual
  2. You're prompted for a verification code
  3. Open your authenticator app
  4. Enter the current 6-digit code (it changes every 30 seconds)
  5. Click "Verify"

Using Backup Codes

If you can't access your authenticator app:

  1. On the verification code screen, click "Use Backup Code"
  2. Enter one of your saved backup codes
  3. You'll be logged in
  4. Important: That backup code is now invalid
Running Low on Backup Codes?

After logging in, regenerate new backup codes from the 2FA settings page.

Disabling 2FA

If you need to turn off two-factor authentication:

  1. Go to SettingsTwo-Factor Authentication
  2. Confirm your password
  3. Click "Disable Two-Factor Authentication"
  4. Confirm the action

When to disable:

  • Switching to a new phone (disable, then re-enable with new phone)
  • Moving to a different authenticator app
  • Troubleshooting login issues
Security Impact

Disabling 2FA makes your account less secure. Only disable temporarily when necessary, and re-enable as soon as possible.

Troubleshooting 2FA

"Invalid Code" Error

  • Ensure your phone's time is set automatically (Settings → Date & Time → Automatic)
  • Wait for the code to refresh (codes change every 30 seconds)
  • Make sure you're looking at the correct account in your app

Lost Access to Authenticator

  1. Use a backup code to log in
  2. Disable 2FA in settings
  3. Re-enable with your new device

No Backup Codes and No Authenticator

  1. Contact support@tele-sender.com
  2. Provide account verification information
  3. Support will guide you through account recovery

Delete Account

Permanent and Irreversible

Deleting your account permanently removes all your data and cannot be undone.

Before You Delete

Consider the following:

ItemWhat Happens
Active SubscriptionAutomatically cancelled, no refund
Payment HistoryPermanently deleted
Chrome ExtensionLogged out automatically
Telegram SessionsRevoked from extension
Personal DataRemoved from our systems

Deletion Process

  1. Go to SettingsProfile
  2. Scroll to the bottom
  3. Click "Delete Account"
  4. Enter your password to confirm identity
  5. Click "Permanently Delete My Account"
  6. Confirm in the final popup

After Deletion

  • Immediate logout from all sessions
  • Confirmation email sent to your address
  • Your email becomes available for new registration
  • All personal data removed within 30 days

Session Management

Active Sessions

View and manage your active login sessions:

  1. Go to SettingsSessions (if available)
  2. See all devices where you're logged in
  3. Revoke access to specific sessions if needed

Logging Out Everywhere

To log out from all devices:

  1. Go to SettingsSessions
  2. Click "Logout All Sessions"
  3. You'll need to log in again on all devices

This is useful if you:

  • Suspect unauthorized access
  • Lost a device
  • Want to start fresh

Settings Best Practices

Security Checklist

Complete these steps for optimal account security:

  • Use a strong, unique password (12+ characters)
  • Enable two-factor authentication
  • Save 2FA backup codes in a secure location
  • Keep your email address current
  • Review active sessions periodically
  • Log out when using shared computers

Regular Maintenance

TaskFrequency
Review account detailsMonthly
Check active sessionsMonthly
Update passwordEvery 6 months
Verify backup codes still savedEvery 6 months
Update email if changedAs needed

Settings FAQs

Can I have multiple accounts?

Yes, you can create multiple TeleSender accounts with different email addresses. Each requires its own subscription.

Why can't I change my email?

Ensure you:

  • Have verified your current email
  • Enter a valid new email format
  • Click the verification link sent to the new email

Is my data backed up?

Your account data is stored securely on our servers. Settings sync automatically between web and extension.

Can I export my data?

Contact support to request a data export under GDPR or similar regulations.

Next Steps


Need Help?

For settings-related issues, contact support@tele-sender.com with your registered email address.